Tag Archives: fintech

It is a kind of cliché to state that the financial services industry landscape is changing rapidly, continuously and often unexpectedly. Customers don’t seem to care about those incumbent financial services firms that are not responsive to their needs. Although there has been a constant stream of assurances from various banks, wealth managers, and insurance companies that they are customer-oriented and responsive to customer needs, a lot of things remain to be done. Customer-orientation hot talk, as I call it, is a form of self-deception, and although most of the financial services companies still heavily rely on old-dated goods-dominant logic, they talk as if the reality is something entirely different. The truth is that most financial services companies are again faking true customer-orientation and this is a real problem. This is very problematic as it deceives both the client as well as shareholders (or stakeholders). Signaling, shouting out loud random words, is simple but…

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Allowing access to rich data sets through APIs will create a whole generation of financial service solutions. What will become very interesting is seeing how other industries as well as emerging Fintechs and start-ups might begin to use this data to augment services, or create new ones. – Kent MacKenzie, Director (Deloitte, 1.6.2017) It was confirmed on 15 August 2017 that German-based open banking and savingstech start-up Deposit Solutions (established in 2011), backed by Peter Thiel and various other well-known venture capitalists, has acquired its German-based rival Savedo. Deal terms were not disclosed. 1)Lepak, S. (2016). “Why terms of acquisitions are not disclosed?”. CoFoundersLab Discussions, 20.9.2016. As noted in the official press release by Deposit Solutions, With the acquisition of SAVEDO, Deposit Solutions is further expanding its B2C capabilities, adding more than 18,000 registered clients, 13 partner banks and two new regions – Austria and the Netherlands – to its existing…

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There is no lack of differing opinions on the future of wealth management as everyone wants to be heard. We know for sure that the future of wealth management industry is most definitely shaped by the influx of new technologies, significant global regulatory turbulence, and various changes in the customer behavior. So what else is new? We have recently witnessed how new players have entered – with great success – to areas of the financial services industry that were considered off-bounds for innovative new entrants, and even the mainstream C-suite is constantly talking about going all digital. 1)Financial Times (2016). Barclays UK sees digital technology as crucial to its future. [Accessed 3 Aug 2017] It’s no wonder that the wealth management industry is very keen to understand how the complex equation of growth versus profitability is supposed to work in the era of growing revenue and expense pressures combined with…

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