Monthly Archives: October 2017

“Customer dis-intermediation is one of the biggest challenges that a retail bank must contend with when it comes to retaining its central standing as the number one go-to provider of financial services.” – Bragi Fjalldal, CMO & VP, Meniga 1)Banking Technology: “The race to meaningfully engage with customers is on“ We are living fascinating times in the world of financial services industry and institutions. As the late, great business professor C. K. Prahalad and his collaborator Venkat Ramaswamy pointed out in their magnificent book The Future of Competition: Co-Creating Unique Value With Customers (2004), the role of the consumer is rapidly changing, and consequently the traditional mindset of company-centric value creation (and goods-dominant logic) is disintegrating before our very eyes. Prahalad and Ramaswamy argue that we are now witnessing the emergence of “the informed, networked, and active consumer, combined with the convergence of technologies and industries. Driven by these two forces, the consumer is increasingly…

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As I explained in my earlier article, social investing is not a totally new idea as seeking for help, advice, and tips have been part of investing as long as people could invest money. The ongoing trend of democratizing investing and banking for the masses is closely tied to the rise of fintechs (e.g., robo-advisory), newly emerged business models, the ever-wider distribution of new financial products, and the trust gap created by the recent global financial crisis. Also, as Dan Schutzer highlights, there are new ways to effectively fund new ventures, incumbents are still struggling with various environmental changes and credit is tight, technology-assisted solutions are everywhere, and our means utilizing and accessing information are changing. Social trading and social investing represent the new trend of technology-assisted, socially-driven, and DIY models of investing. We also have some concrete evidence on the effects of social media on retail and institutional investor behavior and trading activity as well as…

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Social investing and various kinds of social investment communities are not entirely new things. Sharing insights and opinions on different investments, investment philosophies, investment strategies, and financial markets, in general, has been part of our lives for years. Investors, as well as any other kind of communities of interest, have been utilizing mailing lists, discussion forums, and online chats as long as they have been in existence. Even today, beginners and experienced investors rely on each other’s opinions and viewpoints when setting up their investment targets, strategies and picking up particular financial instruments when executing specific investment strategies. 1)“Social investing/trading” should not be confused with “socially responsible investing/investment” as they are very different things. In Finland and Sweden, for example, we have witnessed the emergence of very lively and dynamic financial blogosphere in relatively short timespan. Numerous of books, articles, conferences, podcasts, blogs, and people offer diverse opinions on investing…

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Numerous urgent issues are facing the long-lived practices and business model of sell-side research in the investment management and banking industry. The foundational premise of the sell-side research is to provide actionable insights and ideas for their clients so that the investors would better understand financial markets and its peculiar dynamics. 1)Not all research is created equal, and as more and more information is accessible, sell-side research will need to differentiate even more than is experienced as today. And, as sell-side analysis is available in various sources for multiple parties, it should also, among other things, decrease the information asymmetry problem inherent in the financial markets. Some experts have concluded that the sell-side research is not currently living up to its promises as sell-side incentives, interests, expectations and commercial relationships between the producers and consumers of the research are misaligned. Whatever happens to the sell-side research in the near future, transparent,…

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